Indiana Michigan Power has issued a media release to help its customers from falling victim to a phone scam.
Electric-utility customers continue to be targeted by scammers who falsely represent themselves as company personnel in an attempt to collect money. In most cases, customers are contacted by phone and the caller threatens to cut off electric service if money is not paid immediately by credit card, Green Dot Money Card, or a variety of other types of prepaid cash cards.
Indiana Michigan Power will never call and ask that a bill or any fees associated with electric service be paid using a money order or prepaid cash card.
If customers have questions regarding the status of electric service or how to make a legitimate payment, they should have their account number ready and call 1-800-311-6424.
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