SEMCO ENERGY GAS COMPANY ASKS CUSTOMERS TO USE CAUTION AS REPORTS COME IN OF DOOR-TO-DOOR SOLICITORS

SEMCO customers have made several reports to the Company of unknown door-to-door solicitors, or individuals claiming to be SEMCO employees and asking for copies of the Customer’s bill.
SEMCO does not solicit customers door to door. SEMCO does not ask for
customers’ account number or to see copies of bills. Customers are advised to be
mindful about sharing personal information, including natural gas account information
that they provide to solicitors.
The Customer Choice Program is approved by the Michigan Public Service
Commission (MPSC). This program allows customers to purchase their natural gas
from an alternative gas supplier. Here are a few helpful hints:
• Don’t share your personal information with strangers.
You are not obligated to switch to another supplier, but if you do, SEMCO will
continue to deliver the gas, read the meter, send your bill and respond to
emergency calls.
• Review the facts. SEMCO’s rates are regulated with the MPSC and alternative
gas supplier’s rates are not regulated. By law, SEMCO cannot profit from the
purchase of gas; the actual costs are passed through to the customers with no
mark-up.  We recommend that you read over the information the supplier provides carefully
and review your last 12 months bills to compare gas rates (supplier energy
charge) with what the supplier is offering.
• If you feel you are being harassed, feel free to contact your local police
department and the MPSC at 800-292-9555. To obtain more information about
the Customer Choice program visit www.michigan.gov and enter gas customer
choice in the search engine.